As part of our Rewards and Recognition Scheme – four officers from our South Manchester NHS Team received awards for Outstanding Service. The awards were presented by NHS Security Managers and Operations Manager Gareth Conlon.
The officers receiving awards were:
For showing consistent and outstanding leadership. Further educating GSTS staff in the needs and requirements of patients and promoting a soft skills approach.
For consistently showing empathy to patients in very difficult circumstances. Always meeting patients’ needs with courtesy and respect.
For consistently dealing with volatile and potentially violent situations in a calm and measured way. Always making best use of the decision making model.
For showing consistent and outstanding empathy and courtesy to patients. Exceptional commitment to the role of GSTS Hospital Security Officer.
The officers each received £250.00, a certificate and a letter of appreciation from our CEO.