GSTS appoints Ian Smith as NHS Contract Manager
Ian has worked within Healthcare Security for nearly 20 years, and he brings a wealth of knowledge and experience to GSTS. Ian previously served in the Royal Navy and saw active service in the Gulf, Somalia, West Indies and the Falkland Islands.
He is now part of the management team for Manchester University Foundation Trust at the Oxford Road Campus and has contract responsibilities for security provisions across four hospital sites with 90+ security and car parking staff.
His role provides GSTS with the necessary support to ensure the development of company initiatives, continuous improvement opportunities to drive rapid and consistent operational improvements to ensure that we deliver on time in full, to budget, to quality standards, to the customers’ expectations, and with the most effective use of our resources.
“When I met GSTS senior management I was immediately made to feel part of the team. I was given professional respect, nothing was hidden, they spoke their mind, it was very refreshing to hear a clear strategy. From day one the contract is growing, it is taking shape where it hasn’t been before, as a company they mean business. To have that immediate close support at a press of a button is amazing.”