Understanding Conflict Management course

At GSTS we recognise the importance of professional training and, in today’s society, the requirement for conflict management training for people who work in premises where there may be a heightened risk of conflict. Only a small percentage of employees are abused, threatened and assaulted in circumstances relating to their work. However, when you are a victim of work-related violence it can have a huge impact on your quality of life, and in some extreme cases it can end your working life due to physical or psychological injury.

The aim of this course is to provide you with the knowledge and skills to reduce the likelihood of abusive and threatening behaviour occurring within the workplace. It will equally further develop your skills and confidence with regards to dealing with conflict. These skills can equally be utilised in a ‘personal’ capacity in your day to day life.

Please contact the office on 0151 707 0007 for further details.