Customer Care course | North West

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn how to deal with complaints, exceed customer expectations and go the extra mile to provide excellent customer service.

The course will help to:

– Deliver excellent customer service

– Handle complaints with care

– Recognise & adapt to customer behaviour styles

– Manage customer satisfaction levels

Please contact the office on 0151 707 0007 for further details.