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This course is an essential tool for security officers operating in the logistics sector. An intensive psychometric assessment will be conducted and the results will identify which of the three facets of logistical security work are most suitable. Whether that be Patrol, Observe or Search. The next stage is the GSTS Behavioural Assessment Level 1 […]
Getting a decision wrong within the workplace can have a serious impact both in terms of lost opportunity or exposure to harm or risk. This course will explain the cognitive process of decision-making. Implementing a structured approach to decision-making has many benefits and our model is based on that which is used by United Kingdom […]
Responding to a critical incident or multiple incidents in a way that accords with the purpose, vision and values of your organisation is challenging. Failing to get this response right can have greater consequences than the incident itself. Managing a critical incident successfully can only come from effective leadership. Whenever an incident which has the […]
It is vital that hazards in the workplace can be identified as a way to reduce risks. Our 1-day Health and Safety Awareness course helps employees to recognise and identify hazards and risks that surround them on a daily basis. Anyone attending the course will be made aware of their own duties regarding their own […]
At GSTS we recognise the importance of professional training and, in today’s society, the requirement for conflict management training for people who work in premises where there may be a heightened risk of conflict. Only a small percentage of employees are abused, threatened and assaulted in circumstances relating to their work. However, when you are […]
A cardiac arrest can happen to anyone, anywhere, any time. A person’s chance of survival falls by about 10% for each minute that passes without defibrillation. The risk of death can be reduced if you have a defibrillator in your workplace and know how to use it. If you already have a defibrillator, it’s important […]
At some point in your life you may be faced with a situation where emergency First Aid is required. This may be at home, at work or in the street. The question you have to ask yourself is: Will I know what to do if the situation arises? Attending a First Aid course is the […]
Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn how to deal with complaints, exceed customer expectations and go the extra mile to provide excellent customer service. The course will help to: – Deliver excellent customer service – Handle complaints with care – Recognise […]
This half day course designed to give students an understanding of Fire Safety in the workplace. This course can be delivered at your workplace or at our training academy. The course will cover Fires in the workplace; Arson and prevention of; Fires by type of building; The Fire triangle, hazards and spread; protecting people and […]
This training is intended for employees nominated as fire wardens or marshals in their workplace. It is designed to give delegates a greater awareness of the dangers of fire in the workplace. The course will cover fire safety management, role of a fire warden/marshal, fire drills and evacuations and fire brigade requirements. Please contact the […]
303 Queens Dock Business Centre
67–83 Norfolk Street
Liverpool
Merseyside
L1 0BG
0151 707 0007
0800 389 0661
